Terms of Service
Terms of Service
Escape From The Meeting – Terms of Service
Last Updated: [August 20, 2026]
Escape From The Meeting (“we,” “us,” or “our”) is operated by Scavenger Box Inc. This Privacy Policy explains how we collect, use, and protect information when you visit our website, book an experience, contact us, or participate in Escape From The Meeting.
1. Information We Collect
We may collect information you provide directly to us, including:
- Name, email address, company or organization name, and other contact information provided when making a booking, contacting us, or completing a form
- Booking and event information, such as event date, group size, team assignments, and information needed to organize your experience
- Communications you send to us before, during, or after an event
- Feedback, survey responses, or reviews you choose to provide
- Information submitted while participating in the game where necessary to operate or support the experience
We may also automatically receive limited technical information when you use our website or game, such as:
- IP address
- Browser and device information
- Pages visited and interactions with our website
- Referral and general usage information
- Cookies and similar technologies used for website functionality, analytics, security, and performance
2. How We Use Information
We may use information we collect to:
- Process bookings and payments
- Provide and administer Escape From The Meeting events
- Communicate with organizers and participants about an event
- Provide customer service and technical support
- Verify game progress, operate game features, and provide event results or rankings
- Improve our website, games, and customer experience
- Understand how visitors use our website and measure the effectiveness of our marketing
- Prevent misuse, fraud, or security issues
- Comply with legal obligations
- Send marketing communications where permitted by law. You may unsubscribe from marketing emails at any time
3. Information Used During the Game
Escape From The Meeting is an interactive online experience and certain information may be processed as participants play.
- Participants may enter a name or display name when joining game features such as team chat
- Participants may send messages through team communication features. Depending on the service used, chat history may be temporarily stored and may be accessible to us for administration, troubleshooting, safety, analysis of gameplay, identification of areas for improvement, or game operation
- Chat messages are cleared from our live chat platform within 24 hours after the event
- Participants may communicate with game-related email addresses as part of the experience
- We ask participants not to include sensitive personal information in game chats, game-related emails, or other interactive game features
- Game activity may be used to calculate team progress, results, statistics, or rankings
4. Third-Party Services
We use third-party service providers to operate our website, process bookings and payments, deliver game functionality, communicate with customers, analyze website usage, and provide other business services.
These services may include providers for:
- Payment processing
- Booking and scheduling
- Website hosting and security
- Video hosting and playback
- Team communication and chat
- Interactive web content
- Cloud file hosting and document access
- Email delivery and communications
- Website analytics and marketing
When you interact with these services, they may receive information such as your IP address, browser or device information, cookies, usage information, or information you choose to submit. Their handling of information is governed by their own privacy policies and terms. Third-party service providers may collect and process information according to their own privacy policies and retention practices.
We do not sell personal information to third parties.
5. Payments
- Payments are processed by third-party payment providers
- We do not directly store complete payment card numbers or card security codes
- Payment providers may collect and process information necessary to complete a transaction in accordance with their own privacy policies
6. Cookies & Analytics
We may use cookies and similar technologies to:
- Keep our website functioning properly
- Remember preferences where applicable
- Understand website traffic and usage
- Measure marketing and advertising performance
- Improve website performance and user experience
Your browser may allow you to block or delete cookies. Some website functionality may not work as intended if certain cookies are disabled.
7. How We Share Information
We may share information only when reasonably necessary to:
- Provide the services you have requested
- Work with service providers that help us operate our website, games, bookings, payments, communications, analytics, and other business functions
- Protect our rights, users, systems, or services
- Comply with applicable laws, regulations, court orders, or other lawful requests
- Complete a business transaction such as a merger, acquisition, financing, or sale of all or part of our business
We do not sell or rent participant or customer contact information.
8. Data Retention
- Chat messages are cleared from our live chat platform within 24 hours after an event
- Exported team chat transcripts are retained only for as long as reasonably necessary for gameplay analysis and service improvement
- Aggregated or de-identified information that no longer identifies individual participants may be retained to analyze game performance and improve the experience
- Other personal information is retained only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our services, maintaining business and financial records, resolving disputes, improving our services, and complying with legal obligations
- Different types of information may be retained for different periods depending on their purpose and applicable requirements
- Information processed by third-party services may be retained according to those providers’ own policies
9. Data Security
- We use reasonable administrative, technical, and organizational measures designed to protect personal information
- No method of transmitting or storing information online can be guaranteed to be completely secure
- We encourage participants not to submit confidential, sensitive, or unnecessary personal information through game features
10. Your Privacy Choices & Rights
Depending on where you live, you may have rights regarding your personal information, which may include the right to request access to, correction of, or deletion of certain information we hold about you.
- You may contact us to make a privacy-related request
- You may unsubscribe from marketing emails using the unsubscribe link included in those messages
- We may need to verify your identity before completing certain privacy requests
- Some information may need to be retained where required by law or for legitimate business purposes
11. Children’s Privacy
- Escape From The Meeting is designed for workplace and corporate team-building experiences and is not directed toward children
- We do not knowingly collect personal information from children through the service
12. International Data Processing
- Our customers and participants may be located in different countries
- Some service providers we use may process or store information outside your province, state, or country
- As a result, information may be subject to the laws of the jurisdiction where it is processed
13. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices
- When we make changes, we will update the “Last Updated” date at the top of this page
- Continued use of our website or services after an update is subject to the revised Privacy Policy
14. Contact Us
For questions about this Privacy Policy or requests relating to your personal information, contact:
Escape From The Meeting
Operated by Scavenger Box Inc.
Email: info@escapefromthemeeting.com
